Our programs

Housing Stability Program

Our Housing Stability Program combines temporary housing assistance with contracted case management and connections to practical resources across Chicago, beginning with our first program cohort.

Our first program cohort

Mack Community Housing Program is preparing to serve its first cohort of Chicago households—at least five—through housing assistance, individualized case management, and a structured transition toward long-term housing stability.

Up to 6 months

Temporary housing assistance will use a step-down model based on the stability plan.

Active participation

Ongoing engagement in individualized case management is required for participants.

These are program design commitments and future goals—not past impact results.

How it works

A clear, coordinated participant journey

The program is designed as a sequence of practical stages, with plans adapted to each household.

1. Referral & intake

A self-referral or referral partner begins a basic, trauma-informed inquiry. Program representatives will review fit, needs, and capacity.

2. Individualized stability plan

Each accepted participant works with a contracted case manager to identify housing, income, education, childcare, transportation, wellness, legal, and other priorities.

3. Housing stabilization

The program helps establish an eligible temporary housing arrangement. Approved housing payments are paid directly to the landlord.

4. Step-down assistance

Housing support may continue for up to six months, gradually decreasing as the household advances toward its stability goals.

5. Transition

The participant and case manager prepare a practical transition plan focused on sustaining housing after temporary assistance ends.

6. Follow-up

Planned follow-up supports continuity, resource connections, and learning for future program improvement.

Housing assistance

Direct, accountable support

Eligible housing payments are paid directly to landlords—not issued as unrestricted cash.
Support steps down over time to encourage a sustainable transition.
Duration and level of support depend on eligibility, household needs, available funding, and the approved plan.

Contracted case management

Progress beyond the lease

Contracted case management is planned to connect participants with employment, education, financial literacy, mental-health services, childcare, transportation, legal support, and other community resources. Participation requires consistent engagement and shared progress toward the stability plan.

Do you need support—or know someone who may?

Review the eligibility information. Inquiry submissions will open once a secure service is in place.

Review eligibility